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Etsy Review Rate Calculator

Calculate your Etsy review rate based on total orders and reviews to see what share of buyers leave feedback.

Your Details

Overview

The Etsy Review Rate Calculator helps you estimate what percentage of your buyers leave a review. Enter your total orders, total reviews, and optionally your 5-star reviews to get a quick view of review activity for a chosen period.

How it works

This calculator divides total reviews by total orders to estimate your review rate as a percentage. It also shows how many reviews you receive per 100 orders, how many orders did not lead to a review, and what share of your reviews are 5-star based on the values you enter.

How to use this calculator

  1. 1Enter the number of completed orders for your chosen period.
  2. 2Add the total number of reviews received in that same period.
  3. 3Enter your 5-star review count if you want to track review quality.
  4. 4Select the analysis period that matches your data.
  5. 5Review your estimated review rate and supporting metrics.

Example Calculation

Total Orders

500

Total Reviews

120

5-Star Reviews

100

Analysis Period

12months

Review Rate

24.0% of orders

If your shop had 500 orders and 120 reviews in the last 12 months, your review rate would be 24.0%. If 100 of those reviews were 5-star, your 5-star review share would be 83.3%.

Frequently asked questions

What does the Etsy Review Rate Calculator estimate?

It estimates the percentage of your Etsy orders that resulted in a customer review based on the numbers you enter.

How do I calculate Etsy reviews per order?

Divide total reviews by total orders, then multiply by 100 to express the result as a percentage review rate.

Why is my review rate lower than expected?

Not every buyer leaves feedback, and some reviews may be submitted later than the order date, which can lower the rate for short periods.

What period should I use for this calculator?

Use any period you want, such as 30 days, 90 days, 12 months, or all time, as long as your order and review counts cover the same period.

What is a good Etsy review rate?

There is no single benchmark for every shop. Review rates vary by product type, customer behavior, and how often buyers choose to leave feedback.

Why track 5-star review share as well?

Your review rate shows how often buyers leave feedback, while 5-star review share helps you understand the quality of the feedback you receive.

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Assumptions and warnings

Assumptions

  • Orders and reviews are entered for the same time period.
  • Each review is treated as relating to one completed order.
  • The calculator measures review rate from the figures you provide and does not adjust for delayed reviews.
  • Results are estimates for tracking shop performance and comparison over time.